Our Manitoba Hydro video crew hit the streets to find out what's on our customers' minds. Turns out, you have all kinds of questions for us.
We recorded your questions, then recorded our experts providing quick and direct answers. Whatever you want to know, we have the people who can tell you.
Do you have a question you'd like to ask Manitoba Hydro? Watch for us at events around the province – maybe in your home town – to ask us on-camera. Or email your questions to email@example.com and we'll answer with a video response, posted on this page.
(Looking for a quicker answer? Contact us.)
We can't store electricity, but constant and careful load forecasting helps us to manage the amount we generate at any given time.
All readers wear clothing with Manitoba Hydro Utility Services logos and they have Manitoba Hydro ID badges. If you're still uncertain, call us to verify at 204-480-5900 or 1-888-624-9376.
One type of insulation isn't more efficient than another, but proper installation can make all the difference.
In the months we don't do readings, we're able to estimate the energy usage of typical homes based on account history, weather, and customer changes that could affect their home's efficiency.
We don't accept credit cards because of the additional costs that would be incurred from associated merchant fees and convenience fees.
If you are planning to disturb the ground deeper than 15 centimetres (6 inches), you will need to have your underground lines located and marked first.
Call us and we'll come out to test your line for power quality. Customer Service Offices.
An electrical contractor can help you determine if you need to upgrade your service size.
In Manitoba, cooling only accounts for 3-5 per cent of our energy bills, while heating is significantly higher. If shopping for central air, a higher SEER (Seasonal Energy Efficiency Ratio) rating will mean improved efficiency.
We will make it electrically safe for our customers or contractors to be able to trim or remove trees. To arrange a site visit, contact us.
Manitoba Hydro Place is on the grid, but it's also the most energy efficient building in North America and operates quite differently from other buildings.
We have programming and compensation agreements in place with historically affected communities. These days we collaborate with the bands and use Aboriginal traditional knowledge in our planning.
The different colours of spray paint and flags mean we've been out to locate and mark your underground gas and hydro lines, so you don't accidentally dig into them.
Our transmission and power supply systems are ready. We're now looking at electricity distribution. After that, we'll work with our customers to help them understand how they can participate more fully in the smart grid.