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Emergency? Do not email.

Call us 24/7 for electric or natural gas emergencies or to report a power outage.

Customer Contact Centre

Account, customer service questions, and more. Calls are answered Mon.–Fri. 7 a.m.–8 p.m. and Sat. 8 a.m.–4 p.m.

Please have your Manitoba Hydro account number, service address, and your home or primary phone number available when calling or emailing.

  • Tel. 204-480-5900
  • TTY 204-360-6154
  • TTY Toll-free 1-855-287-6809
  • Toll-free 1-888-624-9376
  • Fax 204-360-6155
  • Email Customer Service

Are you moving?

Visit to notify us, along with other organizations, of your change of address.

Corporate Head Office

Located at

  • 360 Portage Avenue
    Winnipeg, Manitoba
    Canada R3C 0G8

Mailing address

  • 360 Portage Ave.
    Winnipeg, Manitoba
    Canada R3C 0G8

Media Inquiries

Payment Arrangements

Disconnections/reconnections and credit reference letters.


Career information, job search, candidate profile questions.


View and access your bills and account information online. For technical issues or registration questions:

Call Before You Dig

Get clearance on a safe dig.

  • Tel. 204-480-1212
  • Toll-free 1-888-624-9376

Code of Ethics Violations

Manitoba Hydro’s Integrity Officer:

Ask an Energy Expert

Power Smart programs, advice on saving energy.

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Experiencing technical problems with our website?