Contact us

Emergency? Do not email.

Call us 24/7 to report electric or natural gas emergencies. In Winnipeg 204-480-5900 or toll-free 1-888-624-9376. We monitor and respond to emails Monday to Friday 8 a.m. to 6 p.m. excluding statutory holidays.

Report a power outage.

Customer contact centre

Account, customer service questions, and more. Calls and emails are answered Monday to Friday from 8 a.m. to 6 p.m. You will need your:

  • Manitoba Hydro account number;
  • service address;
  • primary phone number.
  • Phone 204-480-5900;
  • Toll-free 1-888-624-9376;
  • TTY 204-360-6154;
  • TTY toll-free 1-855-287-6809;
  • Fax 204-360-6155;
  • Email Customer Service.
    Our current email volume is higher than usual, and as a result it may take longer than 3 business days for us to reply. Thank you for your patience.

Corporate head office

Manitoba Hydro
360 Portage Avenue
Winnipeg, MB
Canada R3C 0G8

Media inquiries

Members of the media may contact Public Affairs by phone or email.

During office hours:

After-hours media line:

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View and access your bills and account information online. For technical issues or registration questions:

If you are experiencing technical problems, or would like to provide feedback on our website, email us.