Emergency? Do not email.
Call us 24/7 to report electric or natural gas emergencies. In Winnipeg 204-480-5900 or toll-free 1-888-624-9376. We monitor and respond to emails Monday to Friday 7 a.m. to 8 p.m., and Saturday 8 a.m. to 4 p.m. excluding statutory holidays.
Customer contact centre
Account, customer service questions, and more. Calls and emails are answered Monday to Friday from 7 a.m. to 8 p.m. and Saturday from 8 a.m. to 4 p.m. You will need your:
- Manitoba Hydro account number;
- service address;
- primary phone number.
Disconnections/reconnections and credit reference letters.
Notify us, along with other organizations, of your change of address.
View and access your bills and account information online. For technical issues or registration questions:
If you are experiencing technical problems, or would like to provide feedback on our website, email us.