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Emergency? Do not email. Emails are responded to Monday to Friday 7 a.m. to 8 p.m., and Saturday 8 a.m. to 4 p.m. excluding statutory holidays.

Call us 24/7 for electric or natural gas emergencies or to report a power outage.

  • Phone 204-480-5900;
  • Toll-free 1-888-624-9376.

Customer contact centre

Account, customer service questions, and more. Calls and emails are answered Monday to Friday from 7 a.m. to 8 p.m. and Saturday from 8 a.m. to 4 p.m.

Please have your Manitoba Hydro account number, service address, and your home or primary phone number available when calling or emailing.

  • Phone 204-480-5900
  • TTY 204-360-6154
  • TTY Toll-free 1-855-287-6809
  • Toll-free 1-888-624-9376
  • Fax 204-360-6155
  • Email Customer Service.

Are you moving?

Visit to notify us, along with other organizations, of your change of address.

Corporate head office

Manitoba Hydro
360 Portage Avenue
Winnipeg, MB
Canada R3C 0G8

Media inquiries

Members of the media may contact Public Affairs by phone or email.

During office hours:

After-hours media line:

  • Phone 204-360-3319

Payment arrangements

Disconnections/reconnections and credit reference letters.


Career information, job search, candidate profile questions.


View and access your bills and account information online. For technical issues or registration questions:

Call before you dig

Get clearance on a safe dig.

  • Phone 204-480-1212
  • Toll-free 1-888-624-9376

Ask an energy expert

Power Smart programs, advice on saving energy.

Contact our Webmaster

Experiencing technical problems with our website?

Social media

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Visit and follow us on social media. Please do not report emergencies or outages through social media. These accounts are not monitored 24/7.

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