Emergency? Do not email.
Call us 24/7 to report electric or natural gas emergencies. In Winnipeg 204-480-5900 or toll-free 1-888-624-9376. We monitor and respond to emails Monday to Friday 7 a.m. to 8 p.m., and Saturday 8 a.m. to 4 p.m. excluding statutory holidays.
Customer contact centre
Account, customer service questions, and more. Calls and emails are answered Monday to Friday from 7 a.m. to 8 p.m. and Saturday from 8 a.m. to 4 p.m. You will need your:
- Manitoba Hydro account number;
- service address;
- primary phone number.
View and access your bills and account information online. For technical issues or registration questions:
If you are experiencing technical problems, or would like to provide feedback on our website, email us.