What to do in a Power Outage

At Manitoba Hydro, we do our best to make sure you always have power at the flick of a switch, but at times, due to Manitoba’s weather conditions, like ice storms, lightening or high winds, we are unable to guarantee uninterrupted service.

Know what to do if your power goes out.

Print and keep this information handy.

1. Find a flashlight.
2. Check the circuit breaker panel or fuse box. If required, replace fuses, with the same size only, or reset breakers. If you aren’t sure what to do, call an electrician.
3. If everything is okay in the circuit breaker panel or fuse box, check to see if the power is out in your neighbourhood
4. Call Manitoba Hydro:
   • 480-5900, in Winnipeg
   • 1-888-624-9376 (1-888-MBHYDRO), outside Winnipeg
5. Have your account number with you. (It’s on your bill.) This number helps us pinpoint exactly where you are and helps us get your lights back on quickly.
6. Turn off all of your lights, except one to signal you when the power comes back on.
7. Turn off all appliances with sensitive electronics such as garage door openers, VCRs, microwaves, TVs, computers, etc. Don’t turn off your fridge and freezer. (You might forget to turn them back on.)