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Equal Payment Plan

Budget your electricity and/or natural gas bills and pay in equal monthly instalments by signing up for our Equal Payment Plan (EPP).

Join the Equal Payment Plan

If your payments are up-to-date, fill out and submit an EPP application form.

When can I start?

  • Sign up at any time. EPP runs for 12 months, beginning in September and balancing out in August.
    • Enroll between September and March and monthly instalments begin with your next bill.
    • Enroll between April and August, and instalments begin in September (for the next full term).
  • You will be automatically enrolled each following year.

How much will I pay each month?

  • We project your energy costs for the upcoming term and divide that into 12 equal monthly instalments. This is based on the property's energy usage history.
  • Monthly instalment amount may be revised (as your actual usage accumulates) to better balance at the end of the term.

How will my bill look?

  • Monthly bill shows actual usage information for the current month in both units and dollars.
  • EPP Summary section keeps current running totals of energy usage, instalments billed and the difference between the two. The difference (positive or negative) is applied to your August bill.
  • EPP monthly instalments are for electricity and/or natural gas usage. Other charges, such as loans and rentals, are shown separately. Those charges are in addition to your monthly instalment(s).
  • Amount Due is what you pay (your monthly instalment(s) plus any other charges due).

What else do I need to know?

  • Regular meter readings are necessary for accurate usage information. Submit a meter reading.
  • Energy use changes with the weather - more heating during colder winters and more cooling during hotter summers both may mean higher bills than projected.
  • Natural gas rates fluctuate in a volatile market.
  • Signing with a Primary Gas supplier will affect how much you pay. Find out about Purchasing Natural Gas.
  • The condition of your furnace and other appliances affects energy usage. Well-maintained appliances generally use less energy.
  • Being Power Smart improves the energy efficiency of your home and can help lower your bills.
  • You can combine equal payments with the Pre-Authorized Payment Plan, epost™, or MyBill.