Having Trouble Paying?

Contact us to settle past-due accounts, establish suitable payment arrangements, or arrange to have disconnected services reconnected. Call 480-5901 in Winnipeg, 1-888-MBHYDRO (1-888-624-9376) outside Winnipeg, or email Credit & Recovery Services.

Disconnected Services:

If your electric and/or natural gas services are disconnected for non-payment, full payment of your account balance plus a reconnect fee for each service will be required before the service is reconnected.

Reconnect Fees:

Monday to Friday, 08:00-16:30 - $50 plus GST
Evenings & weekends - $65 plus GST

*Additional costs may apply in some situations.

We are not responsible for any damages or losses that may occur as a result of electricity and/or natural gas services being disconnected for non-payment. You are responsible for protecting people, animals, and property impacted by disconnection for non-payment.