Customer Services

Stop Your Service

Please Note: An error will occur if all areas are not filled out. If there is a field that is not applicable please insert n/a.
Read your meter(s) on your last day of possession, and enter via the "submit your meter reading" form. If a reading is not received, an estimated final bill will be produced.

Please indicate the service(s) that you would like to be stopped:
When entering your account number please don't include spaces.
Service Address:
  1. Did you own or rent?
      1. If sold, please enter Legal Possession Date:
      2. Lawyer: (if own)

        If you own your home, we require the name and telephone number of the lawyer that helped you process the sale of your home.

      1. Date key handed in:
      1. Landlord or Building Manager: (if renting)
Forwarding address for your final bill:

Information Provided By:
Do you have an electricity reading?
Electricity Meter Reading

How to Read Your Electricity Meter


  1. Electricity Meter Dial 1, click where dial is located on meter to enter reading or fill out the form below. Note this dial is not present on most meters.

  2. Electricity Meter Dial 2, click where dial is located on meter to enter reading or fill out the form below.

  3. Electricity Meter Dial 3, click where dial is located on meter to enter reading or fill out the form below.

  4. Electricity Meter Dial 4, click where dial is located on meter to enter reading or fill out the form below.

  5. Electricity Meter Dial 5, click where dial is located on meter to enter reading or fill out the form below.

* Not present on most meters

Electricity
  Meter Number   Dials   Date of Reading  
1 2 3 4 5 dd mm yyyy
arrow 1 =   arrow
arrow 2 =   arrow
arrow 3 =   arrow
arrow 4 =   arrow
arrow 5 =   arrow
arrow 6 =   arrow

Do you have a natural gas meter reading?
Natural Gas Meter Reading

How to Read Your Natural Gas Meter


  1. Natural Gas Meter Dial 1, click where dial is located on meter to enter reading or fill out the form below. Note this dial is not present on most meters.

  2. Natural Gas Meter Dial 2, click where dial is located on meter to enter reading or fill out the form below.

  3. Natural Gas Meter Dial 3, click where dial is located on meter to enter reading or fill out the form below.

  4. Natural Gas Meter Dial 4, click where dial is located on meter to enter reading or fill out the form below.

  5. Natural Gas Meter Dial 2, click where dial is located on meter to enter reading or fill out the form below.

* Not present on most meters

Natural Gas
  Meter Number   Dials   Date of Reading  
1 2 3 4 5 dd mm yyyy
arrow =   arrow

Please Note: If your form has been successfully received you will see a thank you screen after you click the submit button.


Thank You