Power Outages
Storms can happen quickly, disrupting electrical service without warning. If your power goes out, there may be no way to know if it will be off for a few hours or, in extreme cases, a few days.
If your power goes out:
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Check to see if the neighbours are affected too.
If you notice that your neighbourhood is affected, turn off all appliances and lights. Leave one light on so you can tell when power has been restored. Be prepared.
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Could it be a fuse or circuit breaker?
If your house or farm is the only one affected, the problem could be that a fuse has blown or a circuit has tripped.
If your house has a fuse box, keep extra fuses available (make sure they are the right size). Keep a flashlight nearby; never change a fuse or reset a circuit breaker in the dark.
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Call us.
If your power is still off after you've checked these things, report the power outage by calling 480-5900 (toll free 1-888-624-9376). To identify your service location, you will be asked for your phone number OR your account number (on your bill) OR your meter number (on your meter). We may already be aware of the outage, but your call will help us determine its extent.
Learn about two of the techniques we use to prevent power outages. We are leaders in the fields of preventative ice melting and ice rolling.
