Connecting your project with electric or natural gas starts with an online service application.
Incomplete applications will delay the connection process.
Gather all required information and supporting documents before you start the online application.
You must include all of following:
- legal business name applying for service;
- legal name of customer/company who owns the building/lot, and who is responsible for making the payment;
- builder/electrical/mechanical contractors and/or consultant name;
- electrical information:
- overhead, underground, or temporary service;
- preferred voltage, service size (in amps), and estimated demand (in kVA);
- detailed loads (breakdown of demand and motor loads);
- non-linear load information;
- single line diagram.
- natural gas information:
- detailed loads, including future loads;
- requested metering pressure;
- load summary (MS Excel, 17 KB).
- site plan.
After you apply
Once you have submitted a complete application, we will assign someone to your project. They will contact you for any missing information, discuss project scope, service dates, and arrange on-site meetings.
They may request your complete AutoCAD files (.DWG), which include a site plan, building layout, parking layout, sewer and water details, and grading.
Estimate and agreements
We will provide an estimate and service agreement for your project’s service construction. If your application was incomplete in any way, there will be a delay in providing your estimates, and electrical and/or natural gas agreements.
The planning and design of your service connection starts after we have:
- all the documents;
- signed agreements;
- payments for your project.
Planning and design
After we receive your signed agreements and payments, we will meet you on-site to review your project.
During this step, we will:
- discuss the project completion date;
- create a detailed design for your project;
- request easement agreements;
- order materials for construction.
You will sign off on any required drawings and agreements.
Easements and approvals
Before any service construction can be scheduled:
- we will request any easement agreements;
- you will sign off on the easement agreements and any required drawings.
As easements are registered and approved by other entities, we are not responsible for any delays.
Site preparation and construction
After the design plan is complete and any easements have been registered, we will inspect your site for readiness and contact Click Before You Dig MB and other utilities before we begin construction.
The site must:
- have a final grade of ± 6″;
- have all trees cleared and garbage removed from construction area;
- have all required electrical and/or natural gas permits.
Permits are not required when you apply for service, but before we can turn your service on you must have all applicable permits and have passed all inspections.
Once construction is complete and your site has passed all inspections, we turn on your service.
All electrical work:
- must be installed by a qualified and licensed electrical contractor, and electrical permits must be issued and received prior to beginning any work;
- must be inspected by a Manitoba Hydro or City of Winnipeg electrical inspector;
- must comply with the Manitoba Electrical Code for installations in the jurisdiction of Manitoba Hydro and the City of Winnipeg Electrical Bylaw when in the jurisdiction of the City of Winnipeg.
All natural gas work:
- must be installed by a qualified and licensed gas fitter, and natural gas permits must be issued and received from the Office of the Fire Commissioner prior to beginning any work;
- must be inspected by a Manitoba Hydro natural gas inspector (some commercial/industrial installations also require an inspection by the Office of the Fire Commissioner);
- must follow the national Natural Gas and Propane Installation Code and Office of the Fire Commissioner requirements.