Emergency? Do not email.
Call us 24/7 to report electric or natural gas emergencies. In Winnipeg 204-480-5900 or toll-free 1-888-624-9376. We monitor and respond to emails Monday to Friday 8 a.m. to 6 p.m. excluding statutory holidays.
Customer contact centre
Account, customer service questions, and more. Calls and emails are answered Monday to Friday from 8 a.m. to 6 p.m. You will need your:
- Manitoba Hydro account number;
- service address;
- primary phone number.
View and access your bills and account information online. For technical issues or registration questions: