Start, stop or move service

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On the move? Learn if you need to start, stop or transfer your service.

Use the tool below to find out which application is right for you. From there, you can report your move through our online form.

Are you submitting move information on behalf of yourself or are you providing the information as a third party?

What happens next

Once we receive your meter reading and one from the previous or new account holder, we’ll process your account within two weeks. When it’s processed, you’ll get a link to access your account online. Depending on our billing cycle, it may take up to eight weeks to receive your first bill if you’re moving in.

Further reading