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Report an emergency

Life-threatening situation or fire, call 911 or your local emergency services.

Electric or natural gas emergency, call 204-480-5900 in Winnipeg or 1-888-624-9376.

Current outages

Report a power outage Report a street light outage
Report your outage faster with an online account. Register now.

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Power outage notifications

We can provide automated outage notifications for your home or business. Notifications can be delivered by automated voice phone call, text message, email.

Outage notifications provide immediate information when:

  • a planned outage is scheduled for your area;
  • your power is out (planned or unplanned outage);
  • the estimated restoration time for your power outage is updated;
  • your power has been restored.

You can subscribe to receive outage notifications, with your online account.

Estimated time of restoration (ETRs)

We do our best to let you know as soon as we can when your power will be back on, but every outage is different. Often, we have the power back on earlier than we expected, but if damage is severe, such as fallen trees or damaged poles, it can take longer. Learn more about how we restore power.

Visit our Twitter profile for outage updates.

Planned outage notifications

A planned outage is any time we turn off the electricity to do maintenance or install new equipment while keeping our crews safe. We do everything we can to provide reliable power and minimize disruptions to your electrical service. Read more about system renewal.

Most planned outages are scheduled well in advance but some outages may have only 1 to 2 hours’ notice to avoid a longer, unplanned outage. Planned outages can be scheduled anytime –day or night.

Stay up to date about planned outages in your area through the notification settings in your online account. You will receive notifications of any planned outages in your area if they are scheduled more than 24 hours in advance.

If you did not receive a planned outage notification: