Log in to your online account

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Log in or sign up for an online account

Log in or Sign up

At home or on the go, access your account wherever you are.

You can manage your energy service for your home, cottage or business online through our app or any browser. An online account gives you 24/7 access to convenient self-serve features:


View your account balance and read your current or previous billing history, while still receiving your paper statement if that’s your preference.


Report outages, explore our outage map and receive updates on estimated restoration times.


Set up personalized notifications for outages and important account information by text, email or automated voice call.

Meter readings

Submit meter readings and receive reading reminders.

Energy use

See your monthly energy use and compare to previous months.

Account updates

Submit service requests for moves or appointments.


Enroll in billing programs such as Equal Payment Plan (EPP) and Pre-Authorized Payment Plan (PAPP), or set up a payment arrangement.

How to get started

Signing up for an online account is easy. Visit our registration page with your postal code and your 14-digit account number (found on the first page of your energy bill). Once you verify your contact information and create a password, you’ll receive an activation email to confirm your account.

Sign up

Need some help?

Explore our frequently asked questions to help you manage your online account.

Watch this video for a step-by-step walkthrough

Learn how to create an online account - video Learn how to create an online account — video (1:24)

Do it all with our app

Our app helps you access your account at home or on the go. Stay up to date with push notifications about bills, meter readings, outages, and more.

Download on the App Store Get it on Google Play