Contact us
Emergency? Do not email.
Call us 24/7 to report electric or natural gas emergencies. In Winnipeg 204-480-5900 or toll-free 1-888-624-9376. We monitor and respond to emails Monday to Friday 8 a.m. to 6 p.m. excluding statutory holidays.
Is your bill higher than expected?
We’re experiencing high call volumes and wait times may be over 30 minutes. Before you call us, see if these reasons for a high bill apply to you or log in to your account to compare your usage.
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Phone
You will need your:
- Manitoba Hydro account number;
- service address;
- primary phone number.
Contact hours (calls and emails):
Monday to Friday from 8 a.m. to 6 p.m.
- Phone 204-480-5900;
- Toll-free 1-888-624-9376;
- TTY 204-360-6154;
- TTY toll-free 1-855-287-6809;
- Credit & Recovery Services 204-480-5901.
360 Portage Avenue
Winnipeg, MB
Canada R3C 0G8