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Contact us

Emergency? Do not email.

Call us 24/7 to report electric or natural gas emergencies. In Winnipeg 204-480-5900 or toll-free 1-888-624-9376. We monitor and respond to emails Monday to Friday 8 a.m. to 6 p.m. excluding statutory holidays.

Our response to COVID-19

We have closed our offices to the public, including the cash counter at 360 Portage Avenue in Winnipeg. Read more about our response.

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Phone

You will need your:

  • Manitoba Hydro account number;
  • service address;
  • primary phone number.

Contact hours (calls and emails):
Monday to Friday from 8 a.m. to 6 p.m.

Email

Send us an email.
It may take up to 5 business days for us to reply depending on the amount of emails we are handling. Thank you for your patience.

Media & press

Members of the media can contact us during office hours at 204-360-3651, 204-360-4552, or email Media Relations.

Reporters should call 204-360-3319 after regular office hours for information on emergencies only.

Mail

Manitoba Hydro
360 Portage Avenue
Winnipeg, MB
Canada R3C 0G8