Contact us
Emergency?
Call us 24/7 to report electric or natural gas emergencies. In Winnipeg 204-480-5900 or toll-free 1-888-624-9376.
Is your bill higher than expected?
We’re experiencing high call volumes and wait times may be over 30 minutes. Before you call us, see if these reasons for a high bill apply to you or log in to your account to compare your usage.
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Phone
You will need your:
- Manitoba Hydro account number;
- service address;
- primary phone number.
Contact hours:
Monday to Friday from 8 a.m. to 6 p.m.
- Phone 204-480-5900;
- Toll-free 1-888-624-9376;
- TTY 204-360-6154;
- TTY toll-free 1-855-287-6809;
- Credit & Recovery Services 204-480-5901.
360 Portage Avenue
Winnipeg, MB
Canada R3C 0G8
Need help?
Save time by managing your account online
Your online account provides 24/7 access to a variety of self-service features. Manage your account online through our website or by downloading the Manitoba Hydro app.
