Contact us
Emergency? Do not email.
Call us 24/7 to report electric or natural gas emergencies. In Winnipeg 204-480-5900 or toll-free 1-888-624-9376. We monitor and respond to emails Monday to Friday 8 a.m. to 6 p.m. excluding statutory holidays.
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Phone
You will need your:
- Manitoba Hydro account number;
- service address;
- primary phone number.
Contact hours (calls and emails):
Monday to Friday from 8 a.m. to 6 p.m.
- Phone 204-480-5900;
- Toll-free 1-888-624-9376;
- Credit & Recovery Services 204-480-5901.
Our TTY service is currently unavailable. We expect to have it back in service by June 15. Until service is restored, please contact us by email.
Send us an email.
It may take up to 5 business days for us to reply depending on the amount of emails we are handling. Thank you for your patience.
Media & press
Members of the media can contact us during office hours at 204-360-3651, 204-360-4552, or email Media Relations.
Reporters should call 204-360-3319 after regular office hours for information on emergencies only.
360 Portage Avenue
Winnipeg, MB
Canada R3C 0G8