If you detect a pipeline leak

If you detect a natural gas pipeline leak, your personal safety is the first priority.

  • Leave the suspected leak area immediately. You may have to leave on foot as starting a vehicle may be a source of ignition.
  • Alert others who are nearby.
  • Stay upwind.
  • Shut down equipment if it is safe to do so.
  • Once you reach safety, call us at 204-480-5900 in Winnipeg or 1-888-624-9376 outside Winnipeg, and Emergency Services at 911. Be ready to identify the location and describe what you have seen. Then, stay off the phone in case we need to contact you.
  • Do not touch or approach leaking gas or suspected leak area.
  • Do not drive into a vapour cloud.
  • Do not light a match and avoid making sparks.
  • Do not use a telephone until you are away from the leak.
  • Extinguish all smoking material.
  • Avoid making heat sources that could ignite the leaking gas as you leave the area.

Know what to do if you smell natural gas in your home.