Manage your account, anytime, anywhere.
Check your bill, track your energy use and get outage updates - right from your phone or computer.
You'll need your 14-digit account number and postal code. Your account number is on the first page of your bill.
Benefits of an online account
Convenient & time-saving
Handle all aspects of your energy account without the need to call or visit a service centre, saving you time and effort.
- 24/7 account access
- no waiting on the phone
- instant account updates
- enroll in payment plans
- add users to your account
Control & transparency
Have more control over your energy use and billing. That means more informed decisions and potential cost savings.
- current & past bills up to two years
- energy tracking
- account balances
- payment options
Improved communication
Get timely updates and notifications that will keep you informed about your account status and service issues.
- personal notifications by text, phone or email
- important alerts like outage notifications, meter reading and payment reminders
- account updates like service requests for moves or appointments
It's easy to get started
- Have your postal code and 14-digit account number.
- Confirm your personal information and create a password.
- Click the activation link in your confirmation email.
- You're all set!
Log in and access your account from your computer or our app.
What our customers are saying
More than 22,000 five-star reviews
“I love having easier access to bills, account information and payment and bill tracking.”
“It's so convenient and works perfectly for our lifestyle.”
“It's great having access to my account every time and everywhere.”
Do it all with our app
You can check your bill, track your energy use, report outages and get real-time updates - all from your phone with our app.
Save time. Stay informed.
Learn how to setup and manage your account online in our help centre.