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How to read your electricity meter

Your meter reading will help us provide you an accurate bill. We use meter readings to bill you for the actual amount of electricity you use (instead of estimating). Outside of self-read areas, most meters are scheduled to be read every second month.

When we cannot access your meter, a meter reading card will be left for you. Use this card to record your meter reading, then submit it online or to our 24-hour phone recording line.

Line drawing of an electricity meter.

Many electricity meters have 4 dials. Meters with 5 dials or digital displays are also common.

The meter number is displayed on your electricity meter. When entering your meter number, do not include the letters MH. The above meter shows MH062189, so this meter number would be 0062189.

Dial display:

  1. Draw the exact position of the dials hands of your electricity meter on the blank dials on the meter reading card.
  2. From the position of the dial hands, record the meter reading under the dials. (See example reading shown below.)
Electric meter dials display reading of 8950. The first dial may not be present on your meter.

Digital display:

  1. Your meter will alternate between 2 displays. The first display is a test pattern with a row of the number 8, and the second display is a meter reading. Wait for the electricity meter display to show the letters “kWh” along with the reading.
  2. Record the meter reading on the lines under the dials on the meter reading card.

If your meter is blank or does not display a reading, contact us at 204-480-5900 or toll-free at 1-888-624-9376.

Submit your reading online or phone 204-453-6712 (Winnipeg) or 1-800-652-4490 anytime and follow the prompts to provide your 7-digit meter number (a leading 0 and the 6-digit number found on the front of your electricity meter) and your meter reading.