Submit a meter reading
We read most residential meters every second month. You can send in a meter reading for the other month, or we will estimate your use. You can make your bill more accurate by submitting meter readings for your electricity and/or natural gas meters regularly.
How to submit a meter reading
- submit regular monthly or final (move out) meter readings through your online account or our app;
- if you don’t have an online account or are providing an initial (move in) meter reading, submit your reading without an online account with your address and meter number (located on both the energy meter and Manitoba Hydro bill).
- Winnipeg: 204-453-6712;
- Toll free: 1-800-652-4490.
Landlords and property managers can sign into landlord express to submit a meter reading.
Never miss a meter reading
You can receive meter reading reminders by text, email, or automated voice call with your online account. Set up personalized notifications at any time on our website or by downloading our app.
Monthly meter readings must be submitted within a specific time window to be applied to your next bill. Check your bill’s Special messages section on page 2 for the dates to submit your meter reading. Monthly readings submitted outside that window will not be used for billing.
If you are moving out or moving in, you should submit the initial/final meter reads on the day you move.