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Submit a meter reading

We read most residential meters every second month. You can send in a meter reading for the other month, or we will estimate your use. You can make your bill more accurate by submitting meter readings for your electricity and/or natural gas meters regularly.

How to submit a meter reading

Landlords and property managers can sign into landlord express to submit a meter reading.

Never miss a meter reading

You can receive meter reading reminders by text, email, or automated voice call with your online account. Set up personalized notifications at any time on our website or by downloading our app.

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The portion of your bill where you can find your meter reading dates.

An example of the Special messages section of the bill, showing this customer could submit a meter reading.

Enlarge image: The portion of your bill where you can find your meter reading dates.

Monthly meter readings must be submitted within a specific time window to be applied to your next bill. Check your bill’s Special messages section on page 2 for the dates to submit your meter reading. Monthly readings submitted outside that window will not be used for billing.

If you are moving out or moving in, you should submit the initial/final meter reads on the day you move.