Emergency?
Call us 24/7 to report electric or natural gas emergencies toll-free at 1-888-624-9376 (1-888-MBHYDRO).
Find answers fast
Most questions can be resolved in less than three minutes.
Get answers to commonly asked questions about:
Save time by managing your account online
Your online account gives you 24/7 access to self-service features. Manage your account online through our website or by downloading the Manitoba Hydro our app.
Incoming calls are low for non-emergency calls. Our busiest call times are usually from Monday to Friday, 10 a.m. to 2 p.m.
Call wait time details
Call wait times are updated every five minutes and are classified into three categories:
- Low. Wait times less than five minutes.
- Moderate. Wait times between five to 15 minutes.
- High. Wait times more than 15 minutes.
If you can't find what you need in our Help centre
Phone
You'll need a copy of your bill.
Contact hours:
Monday to Friday from 8 a.m. to 6 p.m.
TTY 1-855-287-6809
Manitoba Hydro
360 Portage Avenue
Winnipeg, MB
Canada R3C 0G8