How to prepare for a planned outage

If you’ve received a notice about a planned outage in your area, here are some easy ways to prepare:

Turn off electrical appliances like your oven, dishwasher, and dryer.
Unplug electronics such as TVs, computers and Wi-Fi routers to protect them from possible power surges when electricity comes back on.
Charge your devices (phones, tablets, etc.) ahead of time.
If you use medical equipment that needs power, make sure you have a battery or generator backup.
In winter, keep windows and doors closed. Your home will stay warm for several hours.
Food in freezers will stay frozen for 24–48 hours if unopened.
Food in refrigerators will stay cold for about 4 hours. If the outage lasts longer, add ice to help keep food safe.
Never use your barbecue indoors or in an enclosed space to cook food. Always provide good ventilation.
If you use a generator, follow the manufacturer’s instructions and place it in a well-ventilated area.

We know getting your power back is important. That’s why we work hard to keep planned outages as short as possible.