Commercial service application

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To connect new electrical or natural gas commercial service, or make changes to your existing commercial service, complete and submit this application.

* = Required field

Project information


(legal description; civic address; lot block plan; river lot; section township range)


(consulting, design, foundation, walls up, etc.)


(gas station, restaurant, multiplex, etc.)


If you are unsure of your Customer Service Centre, find it here.

Choose the type of service request

Type of service *


Choose all your service requirements


Contact information

This application is being submitted by: *

We will contact the person who submitted this form. Choose a contact option: *

Provide as much contact information as possible for your project.

Contacts *
(required for new or existing permanent service)
(required for temporary service)


Owner (customer)
General contractor
Electrical contractor
Mechanical contractor
Consultant/engineer

Building information

We will establish the service point location. Gas service will be located on front or side of building based on gas main location. We will determine the final riser location.

Heating source *

Electric service information

Type of electric service
Preferred voltage

Manitoba Hydro supply voltages

Electric loading information

Electric loading information
Will this service be used for cryptocurrency operations?

April 17, 2024: Manitoba Hydro has suspended processing new electrical service requests for cryptocurrency operations. This Manitoba government directive under The Crown Corporations Governance and Accountability Act will be in effect until April 30, 2026.

Provide a breakdown of the following load demands, if applicable
Provide a breakdown of the following motor load demands, if applicable
Fault current levels

Non-linear load information (if applicable)

Variable frequency drive
Greenhouse lighting
Induction furnace

Natural gas service information

Complete the natural gas load summary (Excel, 17 KB)with a detailed list of mechanical loads. Upload as a Microsoft Excel (XLS or XLSX) file format only.

Provide a breakdown of the following mechanical loads, if applicable
Pressure requested
Are you installing a natural gas generator?
Will the natural gas generator supply emergency power to a healthcare facility or support building life safety systems to meet the requirements of the National Building Code of Canada and CSA Standard C282 – “Emergency Electrical Power Supply for Buildings” – during a power failure?

Note: Examples of building life safety systems include things like fire alarms, emergency voice communication, elevators for firefighters and in tall buildings, fire pumps, systems to control smoke and smoke venting, emergency lighting, and hardwired exit signs.

Required documents

Upload all applicable documents to help us with the plan and design of your request, including:

  • site plan;
  • barcode number on closest hydro pole;
  • electric loading breakdown, including single line diagram;
  • natural gas load summary.

Your application will not be processed without all applicable documents. Do not attach your AutoCAD file. Your energy services advisor will contact you to finalize your application and request your AutoCAD file.


PDF, DOC, DOCX, XLS, XLSX, CSV, TXT, RTF, JPG, BMP, GIF, or PNG format only. While Manitoba Hydro has taken all reasonable efforts to ensure the security of information in transit to Manitoba Hydro, it is not liable for any damages that may arise as the result of interception, loss, theft, or other action or difficulty. After you complete a secure transaction, you should clear the browser cache. Information stored in the browser cache isn’t encrypted. By clearing it, you help to ensure that others can’t compromise your data.

Terms and Conditions

Terms and Conditions

Personal information is being collected for the purpose of installing electric or natural gas service(s), to a new or existing commercial building as requested by a new or existing customer. It is protected by the Protection of Privacy provisions of The Freedom of Information and Protection of Privacy Act (FIPPA). If you have any questions about the collection, contact the Access and Privacy Coordinator at Manitoba Hydro, 360 Portage Ave. (22), Winnipeg MB R3C 0G8, or telephone 1-888-624-9376 (1-888-MBHYDRO).