Working for you

On September 30, we’ll be closing our offices in recognition of Orange Shirt Day and the National Day for Truth and Reconciliation. Emergency services will remain open and available at 1-888-624-9376.

Manitoba Hydro is extending pause on processing new service requests from cryptocurrency operations to April 30, 2026.

We are working to resolve a bill payments processing issue.

On April 16, 2024, we refreshed the look of our website to better reflect our customers’ needs and help them find what they want faster. It will continue to improve based on more customer feedback and testing.

A ballpoint pen could save your life if you’re digging in your yard. The average ballpoint pen is about 15 centimetres long — exactly the depth you need to keep in mind for buried utilities. If it’s deeper than a pen, think again. Use Click Before You Dig for landscaping projects.

Going paperless has never been easier – make the switch today!

Submitting regular meter readings ensures you’re only paying for what you use. Learn how to avoid unexpected surprises by submitting your meter reading within your designated three-day window period.

A day on the water is a day in the office for our tugboat operators. In summer, they live and work on the tugboat that delivers critical Manitoba equipment through remote northern waterways.

While Canadian Natural Gas Utility Workers’ Day is celebrated every October, the essential services these employees perform is truly a 24-7 job.

On August 25, the Public Utilities Board (PUB) approved an average electricity rate increase of one per cent effective September 1 and a further one per cent increase effective April 1, 2024.