Accessibility plan

Project is active

Open for input stage is in progress. Get involved.

Project overview

We’re committed to meeting the needs and abilities of all people, while ensuring their dignity and independence are maintained. Part of that commitment includes updating our two-year accessibility plan. This document includes key areas including customer service, information and communication, employment and built environment.

Read our current plan (PDF, 1 MB)

To better understand the barriers to accessibility encountered at Manitoba Hydro, we’re consulting with interested parties on how people receive information, take part in programs and access our services.

Your feedback will help us to improve access and remove barriers for our customers, public and employees. The resulting accessibility plan will take effect in 2027 for two calendar years.

How to participate

You can share your feedback in a few different ways:

Attend an event

We have a series of conferences and open houses where you’ll be able to connect in person to share your thoughts:

Beyond Limits – Canada’s Conference for Diversity & Accessibility (beyondlimitscanada.ca)

Take our survey

If you’d prefer to participate online, our survey is anonymous and you can give your feedback at any time and way that works for you:

Accessibility plan survey

Request materials

If you need specific materials, including braille or large format printing, let us know and we’d be happy to support the request. Email us at accessibility@hydro.mb.ca.

Timeline

  • Pre-engagement: April - August 2026
  • engagement: September & October 2026
  • plan submitted to government: December 2026

Resources

Additional information on the project is available from these resources:

Featured resources

Stay updated on this project

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Contact us

Email:
accessibility@hydro.mb.ca

Phone toll-free:
1‑877‑343‑1631