We use social media to talk to our customers and answer their questions directly. Many of our posts are about outages, but we also post information that we believe is important to Manitobans. This information involves community work we do throughout the province and projects that will improve our delivery of reliable electricity and natural gas.
Do not report outages or emergencies on Twitter and Facebook. Electrical and street light outages can be reported on our Outages page.
We make every effort to:
- post after hours during emergencies, such as severe weather events;
- try to engage in conversation and listen to your feedback;
- welcome open debate and respectful criticism;
- welcome your ideas to improve our communication with you.
We review all comments and delete any comment that uses foul language or is offensive, threatening, abusive or is intended to misinform others.
Never discuss personal billing matters on social media. Please contact us at 204-480-5901 in Winnipeg or 1-888-624-9376 outside Winnipeg.
Our employees must comply with our corporate policy on Social Media Use and Guidelines of Conduct. This policy is based on our Code of Conduct.