Your online account
Sign up for an online account today and manage your account and service from your smart phone, tablet or computer. To sign up, you’ll need your 14-digit Manitoba Hydro account number and your mailing address postal code (as shown on your bill).
Due to a delay related to the global pandemic in obtaining approval from cell phone carriers, the feature to receive text notifications for outages is not currently available. You can still set up text messages for outages as a notification preference, and we will notify you when this function has been enabled.
An easier way to manage your Manitoba Hydro account & service
Online bills
View your monthly energy bill online 24/7 and access relevant account information.
Outages
Report outages and receive personalized outage alerts for your home, business or cottage.
Notification preferences
Set your preferences to receive billing, outage, payment and meter reading notifications via text, email or automated phone call.
Moving
Request to start, stop or transfer your service.
Meter readings
Submit meter readings for more accurate bills.
Account information updates
Submit account name changes, mailing address changes and employment status changes.
Guest user access
Assign guest user access for your account to a family member, friend or property manager if you want someone else to look after your account.
Billing plans
Sign up for billing plans such as the equal payment plan and pre-authorized payment.
Payment arrangements
Request payment arrangements online.
Energy history
View 2 years of billing and energy history and compare your monthly usage to previous year’s usage.
Account statements
Generate Statement of Accounts for tax purposes or when selling a property and Loan Statements if you have a loan with us.
Report street light outage
Report street lights that are out or having issues.
Online billing and account management
Learn more about the benefits of receiving and managing your Manitoba Hydro energy bills and account information online.
Play video: Online billing and account management (2:00)