Your online account
Sign up for an online account today and manage your account and service from your smart phone, tablet or computer. To sign up, you’ll need your 14-digit Manitoba Hydro account number and your mailing address postal code (as shown on your bill).
Due to a delay related to the global pandemic in obtaining approval from cell phone carriers, the feature to receive text notifications for outages is not currently available. You can still set up text messages for outages as a notification preference, and we will notify you when this function has been enabled.
An easier way to manage your Manitoba Hydro account & service
View your monthly energy bill online 24/7 and access relevant account information.
Report outages and receive personalized outage alerts for your home, business or cottage.
Set your preferences to receive billing, outage, payment and meter reading notifications via text, email or automated phone call.
Request to start, stop or transfer your service.
Submit meter readings for more accurate bills.
Account information updates
Submit account name changes, mailing address changes and employment status changes.
Guest user access
Assign guest user access for your account to a family member, friend or property manager if you want someone else to look after your account.
Request payment arrangements online.
View 2 years of billing and energy history and compare your monthly usage to previous year’s usage.
Generate Statement of Accounts for tax purposes or when selling a property and Loan Statements if you have a loan with us.
Report street light outage
Report street lights that are out or having issues.
Online billing and account management
Learn more about the benefits of receiving and managing your Manitoba Hydro energy bills and account information online.Play video: Online billing and account management (2:00)