To request new electrical or natural gas residential service, or changes to your existing residential service, complete and submit this application. Step 1 of 6: service request type * = Required field Service request type Choose the type of service request * New service Changes or additions to existing service (including heating source conversion) Temporary service Relocate existing Manitoba Hydro distribution Is this service in a pre-serviced underground subdivision or development? * Choose one Yes No Unsure Next Step 2 of 6: project information * = Required field Project information Building type * Single family home Mobile home Ready-to-move/modular home Shop or detached garage Duplex/multi-unit The National Building Code of Canada states a firewall is required when multiple utility services are requested for a residential building. You must provide proof (documents from a developer, architect, engineer, etc.) before any service installation, that a firewall will be part of the building design. Service location address * Legal description; civic address; lot block plan; river lot; section-township-range. City, town or municipality * Postal code Construction status * Choose one Foundation not started Foundation dug and complete Framing started Framing complete Electric and comm. equipment installed Roof complete Other Please specify * Consulting, design, foundation, walls up, ready-to-move (RTM), etc. Customer Service Centre * Choose one Arborg Ashern Brandon Dauphin Killarney Lac du Bonnet Morden Neepawa Portage la Prairie Russell Selkirk Steinbach Swan River The Pas Thompson Virden Winnipeg (City Centre) Winnipeg (Fort Garry) Winnipeg (St Boniface) If you are unsure of your Customer Service Centre, find it here. Site ready date and in-service date We require 20 business days advance notice of your site ready date to schedule resources appropriately. You can make changes to your site ready date at any time, but any changes may result in service trenching delays of approximately an additional 20 business days. Site ready date * Site ready date is unknown Based on site being ready, see Requirements for Residential Service (PDF 956 KB). Requested in-service date * Must be at least five business days after your site ready date. By selecting “site ready date is unknown” you will not be in the service trenching queue. To hold your place in the schedule you must provide a minimum 20 business days advance notice from your site ready date. You can expect a weekly email notification requesting a site ready date until a date is provided. Go back Next Step 3 of 6: service requirements * = Required field Service requirements Residence type * Permanent Seasonal Choose all your service requirements * Electricity Natural gas Building information We’ll establish the service point location. Typically this will be on the front or side of the building depending on the source location. We’ll determine the final riser location. Primary heating source * Natural gas Electricity Geothermal Other How do you plan to heat the space? Description of work * Electric service information Type of electric service * Overhead Underground Temporary service Service size * 0 100 200 400 600 800 1000 and above amps Will this service be used for cryptocurrency operations? * Yes No April 17, 2024: Manitoba Hydro has suspended processing new electrical service requests for cryptocurrency operations. This Manitoba government directive under The Crown Corporations Governance and Accountability Act will be in effect until April 30, 2026. Electric loading information Electric load breakdown * Provide a breakdown of the following load demands, if applicable. Furnace kW Baseboard kW Total electric load added Total kW Natural gas service information Natural gas service breakdown * Provide a breakdown of the following load demands, if applicable. Furnace BTU Fireplace BTU Barbeque BTU Stove, oven BTU Pool BTU Other BTU Total connected natural gas load Total BTU Future connected load Total BTU Are you installing a natural gas generator? Yes No Natural gas generator output BTU Geothermal loading information Auxiliary geothermal backup kW Other kW Go back Next Step 4 of 6: contact information * = Required field Contact information This application is being submitted by: * Owner (customer) General contractor Other We will contact the person who submitted this form. Choose a contact option: * Email Phone Your contact information Your name * Your phone number * Your email * Owner (customer) Manitoba Hydro account number This number can be found on the first page of your energy bill. Name * Mailing address * City, town or municipality * Postal code * Phone * Email * General contractor General contractor business name * General contractor contact name * General contractor phone * General contractor email * Electrical contractor Electrical contractor business name * Electrical contractor contact name * Electrical contractor phone * Electrical contractor email * Onsite contact Onsite contact name * Onsite contact phone (mobile) * Onsite contact email * Go back Next Step 5 of 6: required documents & terms and conditions * = Required field Required documents Your application will not be processed without your site plan. Attach all documents: * PDF, DOC, DOCX, XLS, XLSX, CSV, TXT, RTF, JPG, BMP, GIF, PNG or DWG format only. While Manitoba Hydro has taken all reasonable efforts to ensure the security of information in transit to Manitoba Hydro, it is not liable for any damages that may arise as the result of interception, loss, theft, or other action or difficulty. After you complete a secure transaction, you should clear the browser cache. Information stored in the browser cache isn’t encrypted. By clearing it, you help to ensure that others can’t compromise your data. The site plan should include: Property dimensions Architectural side elevations Driveway location Building distances from both the front and side lot lines Proximity to existing Manitoba Hydro lines Barcode number on closest hydro pole Terms and conditions Terms and conditions I have read and accept the Terms and conditions for electric service (PDF, 146 KB)* I have read and accept the Terms and conditions for natural gas service (PDF, 1.6 MB)* Go back Next Step 6 of 6: review your information Summary Service request Type of service request: Pre-serviced underground subdivision or development: Project information Building type: Service location address: , Construction status: Customer Service Centre: Site ready date: Requested in-service date: Service requirements Residence type: Electricity service: Natural gas service: Building information Primary heating source: Description of work: Electric service information Type of electric service: Service size: amps Used for cryptocurrency operations: Electric loading information Electric load breakdown Furnace kW Baseboard kW Total load added: kW Natural gas service information Natural gas load breakdown Furnace BTU Fireplace BTU Barbeque BTU Stove, oven BTU Pool BTU Other BTU Total connected natural gas load: total BTU Future connected load: total BTU Installing a natural gas generator: Natural gas generator output: BTU Geothermal loading information Auxiliary geothermal backup: kW Other: kW Contact information Application is being submitted by: Contact method: Your contact information Your name: Your phone: Your email: Owner (customer) Manitoba Hydro account number: Name: Mailing address: , Phone: Email: General contractor Business name: Contact name: Phone: Email: Electrical contractor Business name: Contact name: Phone: Email: Onsite contact Name: Phone (mobile): Email: Required documents Documents: Go back Personal information is being collected for the purpose of installing electric or natural gas service(s), to a new or existing residential building as requested by a new or existing customer. It is protected by the Protection of Privacy provisions of The Freedom of Information and Protection of Privacy Act (FIPPA). If you have any questions about the collection, contact the Access and Privacy Coordinator at Manitoba Hydro, 360 Portage Ave. (22), Winnipeg MB R3C 0G8, or telephone 1-888-624-9376 (1-888-MBHYDRO).
