Residential service application

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To request new electrical or natural gas residential service, or changes to your existing residential service, complete and submit this application.

* = Required field

Project information

(legal description; civic address; lot block plan; river lot; section township range)

(consulting, design, foundation, walls up, ready to move [RTM], etc.)

If you are unsure of your Customer Service Centre, find it here.

Choose the type of service request

Type of service request *

Choose all your service requirements

Residence type

This request is for multiple services to one building *

The National Building Code of Canada states a firewall is required when multiple utility services are requested for a residential building. You must provide proof (documents from a developer, architect, engineer, etc.) before any service installation, that a firewall will be part of the building design.

Contact information

This application is being submitted by: *
We will contact the person who submitted this form. Choose a contact option: *
Owner (customer)
General contractor

Building information

We will establish the service point location. Typically this will be on the front or side of the building depending on the source location. We will determine the final riser location.

Heating source *

Electric service information

Type of electric service

Electric loading information

Will this service be used for cryptocurrency operations?

APRIL 17, 2024: Manitoba Hydro has suspended processing new electrical service requests for cryptocurrency operations. This Manitoba government directive under The Crown Corporations Governance and Accountability Act will be in effect until April 30, 2026.

Provide a breakdown of the following load demands, if applicable

Natural gas service information

Provide a breakdown of the following load demands, if applicable

Are you installing a natural gas generator?

Geothermal loading information

Required documents

Your application will not be processed without your site plan. The site plan should include:

  • property dimensions;
  • architectural side elevations;
  • driveway location;
  • building distances from both the front and side lot lines;
  • proximity to existing Manitoba Hydro lines;
  • barcode number on closest hydro pole.

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Terms and Conditions

Terms and Conditions

Personal information is being collected for the purpose of installing electric or natural gas service(s), to a new or existing residential building as requested by a new or existing customer. It is protected by the Protection of Privacy provisions of The Freedom of Information and Protection of Privacy Act (FIPPA). If you have any questions about the collection, contact the Access and Privacy Coordinator at Manitoba Hydro, 360 Portage Ave. (22), Winnipeg MB R3C 0G8, or telephone 204-480-5900 (Winnipeg) or 1-888-624-9376 (toll free).