Accounts & services

Manage your account

Help yourself with our online self-service options:

Our response to COVID-19

We have closed our offices to the public, including the cash counter at 360 Portage Avenue in Winnipeg, and suspended some non-essential services.

Your online account

Sign up for an online account today and manage your account and service easily from your smart phone, tablet or computer. Receive outage notifications and service alerts, access bill information, track usage and more. To sign up, you’ll need your account number and your mailing address postal code.

Log in. Sign up

Request a service

Have you received a phone call about your meter being exchanged? Read more about why meters are exchanged.


We constantly work to improve accessibility to all parts of our business for all people. We want to hear how we are doing and what we could be doing better. If you have an accessibility request and/or feedback, please fill in our Accessibility requests and feedback form.