Accounts & services

Manage your account

Help yourself with our online self-service options:

Our response to COVID-19

We have closed our offices to the public, including the cash counter at 360 Portage Avenue in Winnipeg, and suspended all non-essential services in occupied homes. This includes, but is not limited to:

  • meter exchanges;
  • residential electrical inspections;
  • residential natural gas appliance inspections;
  • public building leak surveys;
  • disconnections;
  • meter readings where the meter is located inside an occupied home.

MyBill

View your bills and manage your account information securely online anytime, anywhere, for free. To register for MyBill, you’ll need your account number and the number from one of your meters (as shown on your bill).

Log in. Sign up

Request a service

Have you received a phone call about your meter being exchanged? Read more about why meters are exchanged.


We constantly work to improve accessibility to all parts of our business for all people. We want to hear how we are doing and what we could be doing better. If you have an accessibility request and/or feedback, please fill in our Accessibility requests and feedback form.