Neighbours Helping Neighbours is a one-time support grant for residential customers to help cover the cost of an overdue energy bill. It’s funded by private and corporate donations and run in partnership with The Salvation Army. If you’re struggling to make ends meet, this can help.
The amount of the grant will vary depending on the overdue amount owing and the heat source used in your home. For example, if your overdue balance is $325, you may be eligible for a grant of $325.
Maximum grants available are up to $500 for customers who heat their homes primarily with electricity, and up to $400 for customers with homes not primarily heated with electricity (e.g. natural gas heat).
Eligibility
You may be eligible for Neighbours Helping Neighbours if:
- you’re a Manitoba Hydro customer and live in Manitoba
- you’re currently in 60 days arrears or greater
- you’re not receiving social assistance
- you haven’t received assistance from this program
- you live in the home year-round
- you have a total household income (after taxes) that meets or falls below the limits in the table below
| Number of people | Total income |
|---|---|
| One person | $32,386 |
| Two people | $39,416 |
| Three people | $49,081 |
| Four people | $61,233 |
| Five people | $69,726 |
| Six people | $77,328 |
| Seven or more people | $84,930 |
Income limits based on the number of people living in the home. Total income is based on total household income after taxes.
You may also qualify for Efficiency Manitoba's Energy Efficiency Assistance Program or Métis Energy Efficiency Offers.
How to apply
To apply for support, you’ll meet with our program administrator, fill out an application and provide proof of income for all household members for the current year. Contact The Salvation Army office closest to you to get started:
- Winnipeg 204-949-2106
- Portage la Prairie 204-239-7213
- Brandon 204-727-6271
- Flin Flon 204-687-7812
Donate
Neighbours Helping Neighbours relies on private and corporate donations. Helping is as easy as adding a one-time or monthly tax-deductible contribution to your energy bill.
Here’s how to contribute:
- Fill out our donation form
- Call our Customer Service Centre at 1-888-624-9376 (1-888-MBHYDRO)
- Mail a cheque to:
- The Salvation Army
324 Logan Ave.
Winnipeg MB R3A 0L5
- The Salvation Army