Service levels

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We're committed to meeting your needs and are dedicated to providing Energy for Life to all Manitobans. Safety and reliability are our main priorities, and we remain committed to transparency. We consider your expectations seriously and they continue to drive service levels and our ongoing improvement.

Service connections
See our timeline to connect electric service for residential customers across Manitoba over the last month.

Customer engagement centre
See the wait times for our customers to speak to our customer engagement centre over the last month.


Service connections

Residential service connections

(time to service)

3business days

Customer engagement centre

Average wait time

4minutes

Total customers served

53,714customers