Get answers to your commonly asked questions
Read about billing and payment topics that relate to your Manitoba Hydro account, from understanding your bill and viewing your energy use, to payment options, credit transfers and timelines for payment processing.
Bill concerns
Energy usage & history
Payment methods & options
- Do you need to report your payment?
- How to pay your Hydro bill
- Why payments have not been reflected in your account
- How to get a credit transferred or refunded
- How to set up payment arrangements
Understanding your bill
- How to understand loans and other charges
- How to understand your electricity charges
- How to understand your Equal Payment Plan (EPP) charges
- How to understand your natural gas charges
- How to view your bill
- How to understand your bill